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The Government has recently announced that HM Revenue & Customs (HMRC) will be "...taking forward work with interested parties to develop a Taxpayers' Charter”.

The CIOT has long argued for a Taxpayers’ Charter as a way of improving relationships between taxpayers, tax advisers and revenue authorities.

The CIOT has said it wishes to be involved in the debate over what a Charter should contain and the policy paper that has been produced is part of this.

Rob Ellerby, CIOT President, said that the policy paper is part of the CIOT’s contribution to the debate on what a UK Charter should look like.

“We have examined several options and compared systems in other countries. The paper also highlights some of the key decisions that are required regarding how the Charter will operate,” he added.

The CIOT said it believes that if a Charter is to improve relationships it must be meaningful and go beyond customer service commitments.

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Related links

• The Chartered Institute of Taxation
• CIOT Paper - Taxpayers' Charter Feb 08